FAQ

Do you offer discounts on your products? 

Yes we do! Sign up for our newsletter to be the first to hear about member-only discounts, and any special online sales events before anyone else. 

How do I go about starting a return? 

Please visit our Returns page for more information on how to start the return process. You will also find information on refunds and exchanges. 

Can I exchange my product for something else? 

We unfortunately do not do exchanges at the moment! Please visit our Returns page for more information on how to start the return process. Depending on the situation, we can also provide Store Credit. Contact us for more information. 

Do your prices include tax and duties? 

Depending on your location, you may be charged Sales Tax, GST/HST/PST on your orders. Duties are not included in the price. For more information, please visit our Shipping Policy page. 

I want to share your products online! 

Ah amazing!! If you are a content creator/influencer, we would love to hear from you. Please send a message on our Contact Page so we can send you some items!

Why do I get multiple deliveries and tracking numbers?

As a growing business, we work with multiple suppliers to bring you a variety of products! Thanks for your patience and understanding while we try to streamline this. 

Where do you ship to? 

We currently ship to a variety of countries and you can find the full list, including shipping times and costs on our Shipping page. 

I made a mistake and need to cancel my order!! 

Oh no! We all make mistakes, so don’t worry about it. You can cancel your order within 24 hours of placing it by contacting us. Please ensure you add your Order # to the email subject line.